05/07/2019: UK Music CEO Michael Dugher has called on Google to take action to protect music fans from rip-off ticket prices as watchdogs warned Viagogo could face fresh court action.
He spoke out after the Competitions and Markets Authority (CMA) said the ticket resale website could face further legal action after it was accused of failing to comply with an order over its treatment of customers.
Commenting on the CMA decision regarding Viagogo, UK Music CEO Michael Dugher said:
“News that the CMA is proceeding with legal action against Viagogo is welcome and a timely reminder that music fans should avoid getting tickets from this website which continues to rip off music fans.
“Equally, it’s high time Google stopped putting Viagogo at the top of their search engine when customers are looking for tickets, when they could instead be directed towards legitimate, lower primary ticket sales.
“UK Music, the FanFair Alliance and cross-party MPs have long campaigned for action against exploitative secondary ticketing providers.
“We urge the courts to join us and say no to Viagogo.”