This Privacy Policy is intended to describe how your personal information is processed and used. Please note that by visiting and using www.ukmusic.org, you are accepting the practices described.

UK Music is committed to protecting and respecting your privacy and complying with the principles of applicable data protection laws.  This notice sets out how any personal data we collect from or about you will be handled by us. Please read the following carefully to understand our practices regarding your personal data.

The data controller of the personal data referred to in this policy is the UK Music Limited whose company number is 03245288, with its registered office at Work.Life, 33 Foley Street, London W1W 7TL.

UK Music holds information provided at the time of registering including:

• Details of when you digitally interact with UK Music via our website and other digital channels and the resources that you access which may include the use of cookies (subject to our Cookie policy).
• Information about emails and other communications we have sent to you and your interaction with them.
• We may ask you to complete optional surveys that we use for research purposes.
• Information from third parties where there is a clear lawful basis for sharing your information (for example, because you have consented to them sharing your personal data with UK Music).

How we use your personal information

UK Music may collect and process the following data about you where applicable:

• Information about you that you provide by filling in forms on our websites;
• Information about you that you provide when completing optional surveys;
• Information about you provided through general correspondence with UK Music;
• Information provided by our member organisations to UK Music.

UK Music will use your personal information to

• Ensure that content from our websites is presented in the most effective manner;
• Gather statistics about the music industry;
• Help inform UK Music’s activities including lobbying on behalf of the music industry.

UK Music shall only process your data where there is a legal basis for doing so. The legal basis on which we collect and process the personal data described above depends on the personal information concerned and the specific context in which we collect it.

However, we will only use your personal information where we:

• Have your consent to do so;
• Need the personal data to perform a contract with you;
• Need to process your personal information for our legitimate interests and only where our legitimate interests are not overridden by your data protection interests or fundamental rights and freedoms;
• Have a legal obligation to collect personal information from you.

When and how we share information with others

We will share information about you with some of our suppliers who process data on our behalf. We may also share your personal data with UK Music member organisations where it is lawful for us to do so.

Research partners (market research companies, academic institutions and analytics companies) – to undertake research.

Transferring personal data outside of the UK and EU

We do not envisage transferring any information about or relating to individuals to anyone who is located outside of the UK and European Economic Area.

However, on some occasions, the information we collect may be transferred to organisations who may store and use such data at premises in other countries. Where we allow an organisation to process your personal information outside of the UK and European Economic Area, we will ensure that we create and maintain appropriate safeguards with those organisations so that your personal information is subject to the same standards and protections as when we are processing your personal information inside the UK and European Economic Area.

Security of your information

UK Music will take all steps reasonably necessary including policies, procedures and security features to ensure that your data is treated securely and protected from unauthorised and unlawful access and/or use, and in accordance with this notice.  Unfortunately, the transmission of information via the internet is not completely secure and, although we will do our best to protect your personal data transmitted to us via the internet, we cannot guarantee the security of your data transmitted to our website from your device. Any transmission is at your own risk.

Data storage and retention

We will hold information about you in our data systems only for as long as we need it for the purpose for which we collected it.

Your rights

Data protection laws grant you, as a Data Subject, certain ‘information rights’, which are summarised below:

• Right of access – You have the right to obtain a copy of information we hold about you.
• Right of rectification or erasure – If you feel that any data that we hold about you is inaccurate, you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data. Please note that we may be entitled to retain your personal data despite your request, for example if we are under a separate legal obligation to retain it. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will take all reasonable steps to inform those with whom we have shared their data about your request for erasure.
• Right to restriction of processing – You have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have opposed its erasure, or where we do not need to hold your data any longer but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal data.
• Right to Portability – You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means. This is called a data portability request.
• Right to Object – You have a right to object to our processing your personal data where the basis of the processing is our legitimate interests including but not limited to conducting industry research, insight, monitoring website behaviour and communicating with you.
• Right to Withdraw Consent – You have the right to withdraw your consent for the processing of your personal data where the processing is based on consent.
• Right of Complaint – You also have the right to lodge a complaint about any aspect of how we are handling your data with the ICO, who can be contacted at www.ico.org.uk.
• Right to Opt-out of Marketing Communications – You have the right to opt-out of marketing communications we send to you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided below.

Changes to our privacy policy

Any changes we may make to our Privacy Notice in the future will be posted on this page and, where appropriate, notified to you by date-stamped communication.

Cookies on the UK Music website

By using the UK Music website, you imply your consent to the use of cookies.

What are cookies?

Cookies are text files which are downloaded and stored on your computer when you visit a website.

These files store information about how you use the website in order to measure how often you visit, speed up performance and tailor content to be more relevant to you.

The following cookie types are used on the UK Music website;

Essential cookies

These are the ‘bare minimum’ cookies which are strictly necessary for the proper functioning of the website. Examples include remembering your settings for cookie preferences.

Statistical Cookies

Allows us to collect anonymous information which helps us to understand how our visitors use our website, such as which pages they visit and which links they click on. By recording this information, we are able to determine the most popular areas of our website so that we can tailor our content to our users needs.

Contacting the Data Protection Officer

If you wish to contact us about your personal data or exercise any of the rights described above please contact: info@music.org and insert “Data Protection” in the subject field.